CXPA Spotlights Customer Experience And Best Practices
As consumers continue to develop cross-channel shopping behaviors and preferences, it is vital that retailers create a compelling…
Features April 13
Latest In: omnichannel
Signature Helps Retailers Develop Stronger Relationships With Shoppers
The emergence of the cross-channel shopper has left retailers scrambling to keep pace by implementing new methods of…
News February 9The True Meaning of Cross-Channel
This is an excerpt from a CrossView blog post in which Retail TouchPoints’ Editor-in-Chief Debbie Hauss defines cross-channel…
Executive Viewpoints February 6Inventory Intelligence Delivers On The Omnichannel Promise
Omnichannel retailing gives stores omnipresence, an advantage once claimed exclusively by online merchants, and affords stores the opportunity…
Executive Viewpoints June 9
New IDC Research Shows Customer Centricity Tops Retail Priorities
First the good news: 75% of retailers believe customer-centricity is a “top three success factor” for 2009 and…
News February 26Top Stories
Latest Podcasts
Latest Resources
