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Consumers’ savvier researching, browsing and buying strategies has forward-thinking retailers focused on merging communication and commerce channels to…
News
February 15
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In today’s omnichannel world, where consumers see a retailer only as a single brand, merchants must create fluid…
News
February 6
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Following is Part 2 of the Retail TouchPoints series,Pricing Challenges In An Omnichannel World. Part 3, which…
News
January 28
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Customer service continues to be an area of strong focus for retailers. In fact, most (86%) said they…
Features
January 28
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One-in-five consumers have had a bad retail experience, according to a Temkin Group report on customer experiences. But…
News
January 23
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Today’s hyper-connected omnichannel consumers jump from one touch point to the next throughout the day, while browsing inventory,…
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January 18
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Following is Part 1 of the Retail TouchPoints series focused on Pricing Challenges In An Omnichannel World. Part…
News
January 15
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Mobile might be in the forefront of your mind, but just catering to it could easily steer you…
Executive Viewpoints
January 7
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Pier 1 Imports, a home furnishings and gifts retailer, has selected Demandware to deliver on the company’s omnichannel…
News
January 3
