Latest In: omnichannel

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Retail Sales Grew 3% Over Extended Holiday Purchase Period — And the Season Isn’t Over Yet

Preliminary holiday 2020 results have proven unsurprising so far: analysts expect modest year-over-year growth fueled by a massive…

Features January 5
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2020 has Seen an Irreversible Change in Consumer Behavior; Now is the Time to Adapt

2020 has been an exceptional year for the retail sector, with all businesses having to rapidly adapt in…

Executive Viewpoints December 31
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Apple Offers Two-Hour Shipping Using Stores as Distribution Hubs

Apple has launched two-hour shipping on items in its store in “most metros,” according to its website. The…

News December 15
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Rethinking Post-COVID Shopping: ‘Retailtainment’ and Enhanced Omnichannel Experiences

COVID has pushed retail supply chains to their limits, from the initial stock-up period at the start of…

Features December 14
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Now or Never: The Importance of Implementing an Omnichannel Strategy

The pandemic has created challenges for retailers at many levels: business viability, supply-chain disruptions, predictability, customer relationships —…

Executive Viewpoints December 14
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How American Eagle Meets Its Gen Z Customers ‘However, Whenever, Wherever They Want to Be’

The COVID-19 pandemic has been challenging for retailers with a strong mall-based footprint, but American Eagle rose to…

Features December 8
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Curbside Best-Buy

ICSC: Despite Online Shopping Surge, Brick-and-Mortar Plays a Vital Omnichannel Role

Black Friday 2020 was harsh for brick-and-mortar retailers, with traffic down an estimated 49% compared to 2019 according…

Features December 4
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Kohl’s, Sephora Partner to Launch 850 Store-In-Store Shops, Exclusive Online Offerings

Kohl’s will put Sephora in charge of both its physical and digital beauty departments as  part of a…

News December 1
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B8ta Buys RaaS Retailer Re:store to Expand Presence in Fashion and Lifestyle

B8ta has acquired Re:store, a startup that provides retail-as-a-service for online fashion brands with partners including Instagram brands…

News October 29
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