Back-to-school surveys across the retail sector point to a strong season, spurred by pent-up consumer demand. Deloitte indicated that parents’ projected…
Features August 19
Up to two thirds (66%) of retailers say omnichannel consumers are 11% to 100% more profitable than single-channel…
Features July 8
Consumers are shopping online more frequently. As a result, they have come to expect dynamic content and offers,…
News January 26
In today’s retail environment, store managers are no longer “just” operators. They are culture carriers, translators of strategy, problem solvers, and the primary architects of the customer experience. Every corporate…
June 1
By Samantha Polak, Editorial Intern I have been asked several times why I stop at Starbucks on my…
Executive Viewpoints July 1
While searching for furniture, many customers turn to multiple channels and sources to find products and compare prices.…
Features March 7General Pants Co., an Australian fashion retailer, has developed and implemented new interactive kiosks that leverage the Retail…
News December 13The majority of worldwide consumers are open to self-service shopping experiences and virtual customer service, according to the…
Features June 6Steadily improving sentiment about the economy is expected to cause an increase consumer spending this holiday season, according…
Features November 23
