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As smartphone sales proliferate, largely due to their increased availability and affordability, consumers are utilizing mobile phones more…
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July 25
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The rapid emergence of mobile devices and social platforms in recent years has presented retailers with more channels…
Executive Viewpoints
July 24
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More than 40%, or $1.3 trillion of total U.S. retail sales, will be cross-channel by 2013, according to…
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July 16
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This is Part V and the final installment of Retail TouchPoints’ multi-part feature exploring trends and developments in…
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July 9
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The cash wrap is rapidly becoming an antiquated place for transactions. In the past, customers and retailers have…
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July 3
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                In a recent webinar hosted by Retail TouchPoints and sponsored by IBM, panelists Ken Morris of Boston…
Executive Viewpoints
June 12
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The economy is improving and unemployment rates are declining at a consistent rate. As a result, consumers have…
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April 5
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Retailers place a great deal of emphasis on multichannel and cross-channel engagement to reach today’s consumers while satisfying…
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April 2
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Browns Shoes, a Montreal-based retailer of fashion footwear, has launched new web and mobile commerce sites for its…
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April 2