Latest In: mobile technology
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As retailers prepare for the holiday season in a rapidly changing environment, Retail TouchPoints, the industry’s go-to source…
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July 16
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Retail TouchPoints recently completed its eight-part webinar series covering the most challenging issues on retailers’ minds and in…
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July 3
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Retailers must keep pace with consumers’ demands to provide a compelling and informative customer experience ― while closely…
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June 8
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American Airlines and Barnes & Noble are among the first merchant partners to incorporate new capabilities available from…
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May 15
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This is Part III of Retail TouchPoints’ payment update, a three-part report uncovering the latest developments in EMV,…
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May 1
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This is an excerpt from a CrossView blog post in which Retail TouchPoints’ Editor-in-Chief Debbie Hauss defines cross-channel…
Executive Viewpoints
February 6
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As 2011 comes to an end, Retail TouchPoints would like to share insights into the top 20 most…
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December 29
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One thing is clear: retailers cannot ignore mobile technology, mobile commerce and mobile payment. Still unclear, as the…
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September 9
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Shoppers at CVS and Walgreens, among many other stores, are now able to use their smart phones to scan…
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March 7