RICE 2022: Why Retailers Should Apply ‘Love Languages’ to Improve Customer Relationships
The key to a consumer’s heart involves much more than offering convenience or an appealing product assortment, according…
Features May 16
Latest In: ken hughes
What’s Missing in Digital Engagement? Consumer Behavioralist Says it’s Authentic Connection
Ken Hughes has become a fixture on the retail speaker circuit thanks to his in-depth research on consumer…
Features February 1
Lining Up For Success: The Psychology Of The Queue
As our economies re-open post-pandemic, consumers are experiencing more queues and limits than ever before related to store…
Features June 24
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The Store Manager Bottleneck: Why Execution Is Retail’s Hidden Margin Killer
In today’s retail environment, store managers are no longer “just” operators. They are culture carriers, translators of strategy, problem solvers, and the primary architects of the customer experience. Every corporate…
June 1
International Women’s Day Messaging: Avoid A Backlash Against ‘Pinkwashing’ And Pandering
Celebrated on March 8 every year, International Women’s Day is dedicated to honoring women’s achievements throughout history, and…
Features March 26
#RIC18: 17 Quick Quotes Provide Taste From Smorgasbord Of Retail Topics
The 2018 Retail Innovation Conference featured more than 50 retail industry executives and experts speaking on a wide…
Features May 4
#RIC18: Unlocking The Secrets Of Gen Z Shoppers
Retailers are engaged in a “race for relevance” as they try to meet the needs not only of…
Features May 3
Want To Reach Gen Z? Learn To Speak ‘Phygital’
Q&A with Ken Hughes, Shopper Behaviouralist and Keynote Speaker In this Q&A, Shopper Behaviouralist Ken Hughes shares his…
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