#CCS23: Composable Commerce, ChatGPT and Data, Data, Data
The virtues of composable commerce and the emerging possibilities of generative AI were key themes of this year’s…
Features March 30
Latest In: Juniper Research
AI- and ML-Driven Chatbots are the Next Frontier in the Digital Commerce Revolution
The resilience brands have shown over the past two years has been remarkable. Given an unpredictable commercial landscape,…
Executive Viewpoints October 14
BNPL from Fintech Providers: What are the 4 Dire Implications for Retailers?
Offering buy now, pay later (BNPL) loans and split payments can be a prime differentiator for retailers and…
Executive Viewpoints August 5
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The Store Manager Bottleneck: Why Execution Is Retail’s Hidden Margin Killer
In today’s retail environment, store managers are no longer “just” operators. They are culture carriers, translators of strategy, problem solvers, and the primary architects of the customer experience. Every corporate…
June 1
Study: Chatbots Will Save Retailers, Banks And Health Care Providers $11 Billion Per Year
Retailers, banks and health care companies that implement chatbots can save as much as $11.5 billion annually by…
News July 3
Digital Commerce Transactions To Soar Past $8 Trillion By 2020
Retailers are being warned in no uncertain terms about the importance of optimizing their e-Commerce experiences, and this…
News May 17
Mobile Transactions To Reach 2 Billion By 2017
More than two billion consumers will complete a transaction using a smartphone or tablet by the end of…
News December 15Retail Executives, Industry Experts Deliver Cross-Channel Industry Insight During Customer LifeCycle Conference
Highlighting the increasing focus on cross-channel engagement, Retail TouchPoints welcomed retail and industry expert presenters to the Customer…
Features June 23New Study Predicts $50B NFC Market By 2014; Results Follow Google Wallet Intro
Near Field Communications (NFC) may be closer to significant U.S. penetration, following Google’s announcement of their latest venture,…
News June 16Mobile Wallet Moves Closer To Reality With Recent Momentum For NFC
Over the past few weeks, major brands including Amazon.com, Apple, Microsoft, and Google have all either introduced or…
News April 21Top Stories
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