The COVID-19 pandemic changed consumer behavior patterns seemingly overnight. Knowing this, in preparation for the make-it-or-break-it holiday shopping…
Executive Viewpoints November 18
Amazon Prime Day — or “Black Friday in July” — offered several lessons for retailers to not only…
Executive Viewpoints November 27
It’s widely assumed that location data is collected primarily for the purposes of targeting and advertising — like…
Executive Viewpoints August 6
In today’s retail environment, store managers are no longer “just” operators. They are culture carriers, translators of strategy, problem solvers, and the primary architects of the customer experience. Every corporate…
June 1
