Latest In: JCrew

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J.Crew Hires Starbucks Digital Exec As Chief Experience Officer

Struggling apparel retailer J.Crew has made a significant hire, bringing Starbucks’ former Chief Digital Officer Adam Brotman on…

News February 20
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What Drove Mickey Drexler Out? Retail Experts Weigh In

Millard “Mickey” Drexler earned the nickname of “Merchant Prince” for his ability to market apparel that became a…

Features June 8
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Banana Republic Makes Its ‘Brexit.’ Will More Fashion Brands Follow?

Staples isn’t the only retailer experiencing brick-and-mortar malaise in the UK. Gap will shutter all eight of its…

News October 19
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After Disappointing Q2 Results, J. Crew Expands Partnership With Nordstrom

In an effort to get out of its sales funk, J. Crew has partnered with Nordstrom to bring…

News September 1
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How Leading Retailers Created Successful Social Media Marketing Strategies

Social media networks are valuable assets for retailers — to engage with shoppers and as an additional vehicle…

Features August 29
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J.Crew Names Former ANN INC. Exec As New COO And CFO

J.Crew has named Michael Nicholson as its new President, Chief Operating Officer (COO) and Chief Financial Officer (CFO),…

News December 7
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J.Crew, L.L. Bean And Net-A-Porter Among Best Online Customer Service Providers

Retailers across all channels are committed to improving the customer service experience. But which online retailers are doing…

Features September 11
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