Retail is the Number-One Industry Targeted by ADA Website Lawsuits
There are 54 million disabled Americans, making up the third-largest market segment. And like their able-bodied counterparts, they shop, bank…
Executive Viewpoints August 1
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How to Tailor Return Strategies to New Holiday Shopping Patterns
It might seem counterintuitive for retailers to focus on returns when they are so focused on trying to…
Features April 25
Reduce Retail Theft By Hiring Smarter
In the 25th annual Retail Theft Survey by Jack L. Hayes International, data revealed that in 2012 1,145,688…
Executive Viewpoints July 30
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The Store Manager Bottleneck: Why Execution Is Retail’s Hidden Margin Killer
In today’s retail environment, store managers are no longer “just” operators. They are culture carriers, translators of strategy, problem solvers, and the primary architects of the customer experience. Every corporate…
June 1
JCPenney Extends E-Commerce Functionality With New Facebook Application
The next frontier of social shopping has arrived. While retailers have been capitalizing on the thriving communities within…
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