Latest In: inclusion

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Representation, ‘Nanocommunities’ and Convenience: How Retailers Can Build Real Relationships on Social Media

Just how much did the COVID-19 pandemic change people’s worldview? The short answer is a lot: 37% of…

Features March 14
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How Lane Bryant Helps Its Diverse Shopper Base See Themselves In Its Stores And Styles

Customers want to shop with retailers that reflect who they are. Lane Bryant has been taking this to…

Features May 6
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Walmart’s Ben Hasan Named Most Influential Diversity Star Of 2019

Ben Hasan has been named the Most Influential Diversity Star for 2019 by Diversitystars.com. As SVP and Chief…

News December 23
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Suitability, Transparency And Inclusion Rank As Biggest Non-Price Beauty Purchase Drivers

The decision-making process behind buying a beauty product has numerous variables attached, and like many other shopping decisions,…

News October 18
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Moving Toward Inclusion: More Retailers Appoint C-Level Diversity Officers

Retailers, like any other business, can make mistakes that alienate their audience or even their own employees. In…

Features September 26
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Approach LGBTQ Inclusion As A Core Belief, Not A Marketing Gimmick

The way retailers speak to the LGBTQ community and portray its members in their marketing can have a…

News September 11
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