customer service engagement enterprise mobility Future of Retail Home Depot loyalty mobile point of sale motorola mPOS payment satisfaction
Delivering an engaging in-store experience relies on a retailer’s ability to leverage the technology that empowers associates and…
Features
June 27
ABI Research Alicia Fiorletta american eagle Andrew Morris ARTS Association for Retail Technology Standards Google Home Depot John Devlin loyal customers loyalty cards mobile devices mobile payment near field communication NFC NFC Payments NFC technology payment Retail TouchPoints Reuters Smart Cards smartphones starbucks Target Walgreens Walmart
This is Part II of Retail TouchPoints’ payment update, a three-part report uncovering the latest developments in EMV,…
News
April 24
ABI Research american eagle Andrew Morris best buy Bloonmingdale's Google Google Wallet Home Depot John Devlin MasterCard mobile payment near field communication Nielsen Research payment processes PayPal Platform Dynamics retail Retail TouchPoints smartphones square tech-savvy shoppers VeriFone Visa Walmart
This is Part I of Retail TouchPoints’ payment update, a three-part report uncovering the latest developments in…
News
April 17
best buy customer experience EMV Home Depot IRUG Lorna Pappas Mobile Payments retail Retail TouchPoints retailers social media social networking wal-mart
How can retailers achieve high performance in an environment where many are battling just to keep from falling…
Features
April 10
best buy branding CVS Home Depot Interbrand omni-channel Target Walgreens Walmart
Walmart, Target and The Home Depot are the three most valuable brands for 2012, according to the “Best…
Features
March 7
content cross-channel customer experience management CXM Endeca guided navigation Home Depot IT search Target wal-mart
Concept: Endeca InFront is a customer experience management (CXM) platform designed to power adaptive digital experiences for customers…
News
July 7
2010 Retail Holiday Study barcode scanning empowering store associates Home Depot mobile devices Motorola Holiday Shopper Survey Motorola MC75 save the sale store associates
As part of its annual holiday shopper survey, Motorola also interviewed store associates and uncovered some very specific…
News
February 8
best buy Build-A-Bear Workshop circuit city Home Depot jc penney Kohl's Las Vegas marketing metrics office max points racie retail Retail TouchPoints saks fifth avenue sales strategies Target touch touchpoints Walmart winners book
In a year when retailers needed to pull out all of the stops to drive traffic and conversions,…
News
March 5
best buy CEO dale byrne DemandTec Giant Eagle Home Depot marketing metrics Office Depot optimize process SaaS
The much talked about marriage of marketing and merchandising functions in retail moved closer to reality this week…
News
January 29