How To Manage Holiday Worker Shortfalls With Analytics
The Black Friday countdown is on, and retailers are facing mounting pressure to get enough seasonal staff in…
Executive Viewpoints November 1
Latest In: #holiday2018
What Do Shoppers Really Want From In-Store Technology?
Technology can certainly enhance the in-store experience, but only if it solves a specific customer problem or streamlines…
News October 30
How CX Will Make This Holiday Less Apocalypse And More Revival
As autumn moves into full swing, retailers work to finalize their preparations ahead of the holiday shopping surge.…
Executive Viewpoints October 29
Open Or Closed On Thanksgiving? There’s A Solid Strategy Either Way
Retailers face a dilemma every year around this time: Should they keep their stores open on Thanksgiving Day…
Features October 25NRF Survey: Consumers Will Increase Holiday Spend 4.1% In 2018
Average consumer spending during the holiday season will top $1,000 — $1,007.24 to be exact. That’s 4.1% more…
News October 24Target Expands Same-Day Delivery And Free 2-Day Shipping
Target is stepping up its holiday game with two new initiatives: free two-day shipping on hundreds of thousands…
News October 24Walmart Expands Free Two-Day Shipping For Millions Of Products
Walmart will offer free two-day shipping for millions of additional items, including products from third-party sellers, starting in…
News October 23
Parties, Food And Self-Gifting Offer Holiday Conversion Opportunities
The holidays are seen as a time for gift-giving, but for a large number of consumers the gift…
News October 22Mobile, AI-Based Recommendations Top 2018 Holiday Predictions: Webcast Recap
What will define the 2018 holiday season? While retailers saw 18% revenue growth during the 2017 holiday, this…
News October 18Top Stories
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