50% Of Shoppers Have Made A Purchase Decision Based On BOPIS Availability
More than two-thirds (68%) of shoppers have made multiple click-and-collect purchases, according to a survey by Doddle. Respondents…
News February 20
Latest In: #holiday2018
Walmart Holiday E-Commerce Revenue Jumps 43%, Comp Sales Growth Is Up 4.2%
While last week provided some discouraging, but potentially skewed, numbers related to sinking December retail sales, Walmart saw…
News February 19
Retail Has Biggest Monthly Sales Dip In 9 Years — But Did Government Shutdown Skew The Numbers?
Retail got hit with a rough — albeit controversial — dose of news indicating that many merchants didn’t…
News February 15
Holiday Wrap-Up: Mobile Dominates E-Commerce, Driving 66% Of Traffic
Mobile shopping eclipsed desktop for the first time during the 2018 holiday season: 48% of orders came from…
News January 28
Mastering Post-Holiday Customer Service
Ask a retailer what keeps them up at night when they think of the month of January, and…
Executive Viewpoints January 23
Three Lessons From The 2018 Holiday Retail Season
With the dust settling from the holidays, it’s an important time to look back at consumer shopping behavior…
Executive Viewpoints January 21
Macy’s And Kohl’s Disappoint During Holiday, But Target Finishes Strong
Department stores came into the holiday season with high hopes, particularly as initial online Thanksgiving weekend numbers indicated…
News January 11
8% Of Holiday Packages Were Delayed, But Communication Mitigates The Pain
The holiday rush doesn’t just clog queues at brick-and-mortar stores — it also causes backups for package carriers.…
News December 31How Retail Companies Can Handle Holiday Season Chaos
By Michael Hess, Waste Harmonics The holiday season is a highly anticipated and busy time for owners and…
Executive Viewpoints December 21Featured
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