Latest In: Holiday ThinkTank: In-Store Experience (2025)

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tm:rw Aims to Fix the Broken Tech Retail Experience with New ‘Sensorial’ Store

Even as tech has steadily become integrated into every aspect of our lives, doing things that were barely…

Features August 7
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MAC Cosmetics' new flagship store at Deji Plaza in Nanjing, China.

Exclusive: MAC Cosmetics’ New Chinese Flagship is an Ode to the Power of Beauty

Sometimes a store is just a store…and sometimes it’s a lot more. MAC Cosmetics’ newly redesigned flagship at…

Features July 3
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Big Reuse entrance, Brooklyn

How AI is Helping a Brooklyn Thrift Store Amp Up Both Sales and Environmental Impact

Nestled in a back parking lot of the industrial waterfront that lines Brooklyn’s Gowanus Canal is an absolutely…

Features April 22
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Mind Games' multi-sensory installation at the Nieman Marcus NorthPark in Dallas. (Image courtesy Neiman Marcus)

Smells Like Luxury: Neiman Marcus Debuts Fragrance Subscription Alongside Multi-Sensory Perfume Experience

Neiman Marcus is diving nose-first into scent to engage with consumers both online and in stores, through a…

News April 9
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The Story Behind Verizon’s Ambition to Become a ‘Local Community Brand’

Given its primary role as a telecommunications provider, it can be easy to overlook the fact that Verizon…

Features March 6
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How AI-Generated Digital Store Twins Help Lowe’s Optimize Layouts, Merchandising

When retailers discover that a particular product isn’t selling as well as it normally does, there are many…

Features March 4
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Overview of Instacart's Connected Stores offerings.

Instacart May Have Started with Grocery Delivery, but its Future is Focused on Stores

Since its 2012 debut, Instacart has made significant progress in convincing Americans that grocery shopping can be done…

Features February 20
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Retailers like Sephora and Coach are democratizing access to data, empowering store design teams to test, learn and iterate their store layouts and concepts.

How Coach and Sephora Use Data to Drive Design Innovation

Nearly 60% of store design teams say their top challenge is adapting store experiences to new shopper expectations,…

Features February 5
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Exclusive Q&A: B2B Cruise Retail Player Comes Ashore to Support Resort-Based Luxury

Stacy Shaw wants to make it very clear that Starboard Group is specifically in the business of vacation…

Features January 17
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