Latest In: holiday season

Amazon Black Friday customer service Cyber Monday deals ecommerce fulfillment by amazon holiday season logistics partnerships Supply chain

Amazon Exec Shares How Merchants Can Succeed With Marketplace

More than two million sellers of all sizes and across all categories belong to the Amazon Marketplace, which…

Features November 10
Amazon brick and mortar customer experience fulfillment holiday season omnichannel retailing one-day delivery warehouse

Is Amazon Venturing Into Brick-And-Mortar?

It was only a matter of time before unnamed sources started buzzing about Amazon diving into the brick-and-mortar…

Executive Viewpoints October 15
agility e-commerce holiday season millennial research mobility speed

Millennials Are Mobile And Visual

Millennials have been characterized as the “me, me, me generation,” but I would argue that it’s actually quite the…

Executive Viewpoints October 9
back-to-school Clarabridge customer engagement customer service holiday season holiday shopping retail social media stress

Lessons From The Back-To-School Season That You Can Apply To The Holiday Season

By Alicia Fiorletta, Senior Editor  I always find the back-to-school season to be an interesting time for retail.…

Executive Viewpoints October 7
holiday marketing holiday season marketing campaign social good social media UNIQLO

UNIQLO “Selfless Selfie Project” Inspires Holiday Giving

Apparel retailer UNIQLO is focused on creating cheer this holiday season. To celebrate its ongoing expansion across the…

News September 26
customer satisfaction CVS holiday season NRF omnichannel smartphones

CVS/pharmacy Revs Up Omnichannel Strategies For Holiday Season

During the 2013 holiday season, retail sales increased 3.8% to $601.8 billion, according to the National Retail Federation…

Features July 30
campaign planning and execution Coke holiday planning holiday season Kmart Louis Vuitton Retail TouchPoints Holiday Guide Target WestJet

Most Memorable Holiday Campaigns Are Fun, Social

Yes, you read that headline correctly. Today’s Editor Q&A is focused on the holidays!  To celebrate the release…

Executive Viewpoints July 2
Celerant Technology ecommerce Executive ViewPoints holiday season merchandising

Tis’ The Season To Prep Your Site For The Holidays

In 2013, retailers witnessed a major shift during the winter holiday season. The biggest day for e-Commerce traffic…

Executive Viewpoints June 17
flash sales holiday season NRF price matching starbucks Target

Holiday Results Call Price-Matching Policies Into Question

During the 2013 holiday season, retailers relied on time-sensitive deals, flash sales, door-busters and price-matching policies to drive…

Features February 10
Retail Trendcaster Webinar Series
Retail Strategy & Planning Series
Holiday ThinkTank