Retailers Seek To Differentiate, Customize Loyalty Programs
Following is Part 1 of the two-part report, titled: Customer Loyalty In 2013 And Beyond. In this…
News July 23
Latest In: Gilt Groupe
Gilt Groupe Boosts Customer Satisfaction With Cross-Channel Service Tools
Online shoppers can browse and buy conveniently from the comfort of their homes. But when consumers have questions…
News May 16Gamification: Consumer Loyalty And Employee Engagement For The Internet Generation
Following is Part 1 of the Retail TouchPoints series focused on Retail Wins In Gamification. In this…
News March 25MasterCard, Gilt City Team To Offer More Priceless Experiences
MasterCard and Gilt City, the local lifestyle web site from Gilt Groupe, have teamed to offer registered users…
News July 30Gilt Groupe, Gap Present During Shop.org Marketing Month
Shop.org is holding its third annual Marketing Month event during May 2012, featuring a series of free digital…
Features May 7Focus On Relationships And “Word Of Mouse,” Not Transactions
I was recently in India presenting and meeting customers at IDC’s Smarter Commerce event. While there, I had…
Executive Viewpoints April 17Finally: Strong Financial Results From Social Media
Social media is increasingly important for retailers and brands; soon it will touch and benefit every significant metric…
Executive Viewpoints April 2Best Buy, Gilt Groupe And HSN Lead The Pack In Gamification
This is Part III of “Gamification In Retail,” a four-part series discussing the growth of gamification: what it…
News March 27Social Commerce: The New Era Of E-Commerce Part II
Part II of a two-part series discussing Social Commerce: what it is, why it’s important and how retailers…
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