Luminate Capital Takes Controlling Stake in Frontline Worker Training Solution Axonify
Private equity firm Luminate Capital Partners has made a strategic growth investment in Axonify, a SaaS solution that…
News April 20
Latest In: frontline associates
Study: 31% Of Retail Associates Still Don’t Receive Formal Workplace Training
Although it’s becoming increasingly accepted that retailers must give their employees a reason to stay (beyond just a…
Features September 10
The Gift That Keeps On Giving: The Power Of Feedback And Your Frontline
It’s a tradition. With the crucial holiday shopping season in full swing, retailers raise armies of customer service…
Executive Viewpoints December 15
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The Store Manager Bottleneck: Why Execution Is Retail’s Hidden Margin Killer
In today’s retail environment, store managers are no longer “just” operators. They are culture carriers, translators of strategy, problem solvers, and the primary architects of the customer experience. Every corporate…
June 1
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