Latest In: facebook messenger

Does Facebook Messenger Signal More Automated Customer Service Ahead?

While social media has become an important retail vehicle for marketing and consumer engagement, Facebook’s new API for…

News April 18

« Previous 1 2

Retail TouchPoints Names Kate Robertson Editor in Chief, Kate Walker Associate Publisher

News

How Retailers and Brands are Winning on Reddit

Features

Webinar Alert: Register Now to Learn Practical AI Retail Strategies

News

How Frances Valentine Built a Viral Fashion Brand Around Women 50+

Podcasts

The New Rules of DTC: How AquaSonic Became a Multi-Channel Powerhouse

Podcasts

AI-Powered Pricing: The Future of Retail — or a Friction Point?

Podcasts

Calling BS in the Sauce Aisle: How One CPG Brand is Taking on Big Food

Podcasts

Selling Memory at Scale: Pandora’s Digital Transformation Story

Podcasts

View All

The AI Shopping Journey: What’s Delivering Results for Retailers Now

Resources

Will AI Replace the Store Associate? Separating Hype from Reality

Resources

From Click to Confidence: Elevating AI‑Powered Ecommerce Experience and Scale with Shopify, Microsoft & Vertex

Resources

Fragmented Commerce: Where Enterprise Growth Breaks Down

Resources

The Dawn of AI and Agentic Commerce: Key Consumer Research on Agentic AI

Resources

View All

Latest In: facebook messenger

Does Facebook Messenger Signal More Automated Customer Service Ahead?

Top Stories

Five Below’s Revenue Surges on Squishy Dumplings and Social Media Listening

Macy’s, Ulta Report Consumer Resilience and Strong Q1 Results

Beyond the Match: How Retailers and Brands Aim to Ride 2026 World Cup Momentum

Retail TouchPoints Names Kate Robertson Editor in Chief, Kate Walker Associate Publisher

How Retailers and Brands are Winning on Reddit

Webinar Alert: Register Now to Learn Practical AI Retail Strategies

Latest Podcasts

How Frances Valentine Built a Viral Fashion Brand Around Women 50+

The New Rules of DTC: How AquaSonic Became a Multi-Channel Powerhouse

AI-Powered Pricing: The Future of Retail — or a Friction Point?

Calling BS in the Sauce Aisle: How One CPG Brand is Taking on Big Food

Selling Memory at Scale: Pandora’s Digital Transformation Story

Latest Resources

The AI Shopping Journey: What’s Delivering Results for Retailers Now

Will AI Replace the Store Associate? Separating Hype from Reality

From Click to Confidence: Elevating AI‑Powered Ecommerce Experience and Scale with Shopify, Microsoft & Vertex

Fragmented Commerce: Where Enterprise Growth Breaks Down

The Dawn of AI and Agentic Commerce: Key Consumer Research on Agentic AI

General

Topics

Resources

About Us

Contact Us