Exclusive Q&A With JRNI CEO: Balance Is The Key To Physical-Digital Alignment
Today, getting the store experience right often depends on having a great e-Commerce experience to match, and vice…
Executive Viewpoints December 5
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Exclusive Q&A With Shopify Plus VP: Why DTC Isn’t Slowing Down Any Time Soon
Shopify has been one of the biggest growth stories within e-Commerce in recent years, with the company’s stock…
Features August 7
CEO Q&A: How Flont Crafted A ‘Jewelry As A Service’ Experience Via Exclusive Partnerships
The rise of “try-before-you buy” and subscription-based business models has hit just about every corner of retail, including…
News May 1
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The Store Manager Bottleneck: Why Execution Is Retail’s Hidden Margin Killer
In today’s retail environment, store managers are no longer “just” operators. They are culture carriers, translators of strategy, problem solvers, and the primary architects of the customer experience. Every corporate…
June 1
Exclusive Q&A: Shinola President Reveals How Customer Insights Shape Evolving Loyalty Strategy
Shinola has consistently stood out from the crowd, both with an unlikely combination of product categories (high-quality watches,…
News April 10
Exclusive Q&A: How b8ta Aims To ‘Fix’ Brick-And-Mortar, Starting With Macy’s And Lowe’s
While b8ta has nine standalone stores, the innovative “retail-as-a-service” concept made its biggest retail splash in late 2017…
Features July 11
Exclusive CMO Q&A: How Inventory Transparency Builds Customer Loyalty For Industry West
As a growing business founded in 2011, Industry West seeks to bring highly curated, innovative modern furniture to…
News May 30
Exclusive Q&A: Shinola Chief Merchandising Officer Chris Hull
After spending 14 years at Nike, Chris Hull shifted gears and became the Chief Merchandising Officer for a…
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