Latest In: etailers

Amazon Customer loyalty customer service e-commerce ecommerce etailers m-commerce mCommerce mobile mobile technologies online retailers retail Retail TouchPoints smartphones social media social technologies Will Smith

Is Traditional Retail Dying?

As CEO of a company that is working to level the playing field between online and physical retailers,…

Executive Viewpoints May 28
customer service etailers Lauren Freedman merchants omni-channel consumer online retailers Retail TouchPoints shopping cart The e-Tailing Group

Study Shows Educating Consumers Drives Online Sales And Enhances Customer Engagement

Online retailers know that to drive traffic to their web sites, they must provide a seamless shopping experience.…

News March 8
Avalara cloud computing Crowdflower crowdsourcing e-commerce ecommerce etailers product categorization product information retail Retail TouchPoints Ryan Ferrier social shopping study white paper

Fatima’s Two Favorite White Papers Every Retailer Should Download With the growing interest in crowdsourcing and cloud computing…

Executive Viewpoints February 29
CPCs e-commerce ecommerce etailers

Hydra OneSearch Platform Streamlines Integrated Search Management

Increasingly savvy online customers utilize a variety of Internet-based tools and technologies to seek out peer endorsements, research…

News February 14
agility suite content optimization customer analytics e-commerce ecommerce etailers Godiva Mahender Nathan marketing campaigns marketing solutions Monetate

Monetate Agility Suite Streamlines Data-Driven Changes For Retail Marketers

Monetate, a provider of marketing optimization technology, recently launched its Agility Suite, a product suite designed to provide…

News February 6
e-commerce e-tailers ecommerce etailers online commerce shipping shopper engagement STELLAService

New Study Tests Top Internet Retailers’ Delivery Times During The Holiday Season

December 16 marked “Free Shipping Day,” but just how fast or slow are eTailers’ shipping services overall? This…

News December 21
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Mystery Shopper Study Shows Etailers Sacrifice Service For Cost Containment, Efficiencies

Top Performing WebsitesEtailing Group CustomerExperience Index Although online sales continued to outpace brick-and-mortar sales in 2009, online retailers…

News February 11
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