Latest In: engagement

business communication engagement Executive ViewPoints hughes network systems omnichannel

Engaged Employees Drive The Omnichannel Experience

Retailers worldwide are focusing on omnichannel strategies to provide a seamless shopping experience across in-store and online channels.…

Executive Viewpoints July 29
data engagement helloworld jessica lee loyalty omnichannel

Data, Omnichannel And Engagement: 3 Terms That Work Together To Drive Loyalty

Equipped with smartphones, mobile apps, email and numerous social accounts, the connected consumer is more accessible than ever.…

Executive Viewpoints July 15
brick and mortar channel convergence community Convenience design engagement fast fashion luxury retail

The Future Of Retail Explored

By Michael Ellis, Co-Founder, Managing Principal, 5+Design   With the onset of internet shopping, and the subsequent pressure…

Executive Viewpoints June 20
Alex and Ani content delivery crm Customer Relationship Duane Reade engagement shopping engagement social

Building Long-Term Customer Relationships With Social Engagement

By following their favorite brands and retailers on social networks, consumers can gain access to an insider’s view…

News May 20
customer feedback engagement marketing strategy social media

RTP Editors Share Their Favorite Social Moments

Social media is valuable in that it encourages retailers to get their creative juices flowing and have some…

Executive Viewpoints April 30
big data connected devices engagement internet of things IT Retail technology

What Is The ‘Internet Of Things,’ Anyway?

A variety of analyst groups and solution providers have been touting the term the Internet of Things for…

Executive Viewpoints April 16
beacon engagement Forrester Research iBeacon Kenneth Cole Mobile Marketing Tesco

How Kenneth Cole And Tesco Use Beacon Marketing

Innovative businesses, such as Kenneth Cole, Tesco and Aloft Hotels, are using beacon technology to create more compelling,…

Features April 16
brick-and-mortar experience engagement internet of things Motorola Solutions real-time data retail strategy rfid

How The Internet Of Things Will Reshape The Retail Experience

By Tom Bianculli, Senior Director of Emerging Business, Motorola Solutions   As the “Internet of things” evolves, it’s…

Executive Viewpoints April 14
apple Costco employee satisfaction employee turnover empowerment engagement finances minimum wage store associates the container store training Wall Street Journal

Could Minimum Wage Increase Save Employee Loyalty?

It’s no secret that employee turnover rate for retailers isn’t that great. A 2012 survey from Hay Group…

Executive Viewpoints February 20
Retail Trendcaster Webinar Series
Retail Strategy & Planning Series
Holiday ThinkTank