New Report Shows Instagram Users Are More Engaged Shoppers
Over the past three years, Instagram has become a top player in the social media market, growing to…
News February 19
Latest In: engagement
Kudos To The Retailers Hyper-Focused On Customer Engagement
By Debbie Hauss, Editor-in-Chief Each year at Retail TouchPoints we recognize retailers that go the extra mile in engaging with…
Executive Viewpoints December 11The Devil Is In The Details
By Alicia Fiorletta, Senior Editor You know that saying “the devil is in the details”? It refers to…
Executive Viewpoints December 10New QVC ToGather Platform Combines Social Shopping With E-Commerce
As retailers look to take their e-Commerce business to the next level, they are turning their attention to…
News November 2740% Of Consumers Are Disappointed With Associate Knowledge, Expertise
Many shoppers still consider sales associates to be reliable sources throughout the browsing and purchase consideration process. But…
News November 26Creating Face-To-Face Engagement Online
Frequent readers of the Retail TouchPoints blog know how much we love BaubleBar. The multichannel jewelry retailer has done a…
Executive Viewpoints October 18Marketing To The Verge Culture
Many retailers are struggling to effectively connect and engage Millennial consumers. Although this demographic group is characterized as…
Executive Viewpoints October 18Cashing In With Social Loyalty Programs
Loyalty programs, frequent buyer initiatives and punch cards have been used for decades to help retailers connect with…
Executive Viewpoints July 25Renault Uses Mobile Apps To Bring Brand Content To Life
Mobile usage is on the upswing, with 56% of American adults now using smartphones, versus 46% in 2012, according…
News July 10Top Stories
