Latest In: employee

customer experience employee enterprise Infor IT

Travis Perkins Selects Infor To Improve Customer and Employee Experience

Travis Perkins, a UK-based retailer of building materials and home improvement tools, has partnered with cloud-based enterprise solutions…

News July 12
Cloud employee hospitality retail scheduling solution provider workplace

WorkForce Software Acquires Workplace, Expands Global Footprint

WorkForce Software has acquired the retail and hospitality scheduling solution provider Workplace. The combined companies will put an…

News June 9
CEM cross-channel customer experience management employee engagement feedback Grocery Outlet management Optimization satisfaction scheduling sentiment social media store associate VoC voice of the customer

Grocery Retailer Increases Multi-Channel Customer Engagement With CEM And Social CRM Solutions

Customer Experience Management (CEM) solutions allow organizations to take a more consistent and tactical approach to customer feedback…

News July 26
Sign up today for the free Retail TouchPoints subscription to get special access to our exclusive and interactive content.
Retail Trendcaster Webinar Series
Retail Strategy & Planning Series
Holiday ThinkTank