Latest In: ecommerce returns

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Unlocking the Value of Fit Tech: Personalization and Recommendations

Nearly 15% of all retail sales were returned in 2023 — and 75% of consumers cited fit as…

Features September 11
Amazon ecommerce returns returns returns drop-off Staples
Staples is testing out a program to accept Amazon returns.

Staples, Amazon Trial Returns Drop-off Program

Amazon and Staples are piloting a new program that will see the office supply chain join a growing…

News December 12
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Disappointed online customer

How Shoemaker Viscata is Achieving Social and Business Goals by Reducing Returns

It’s been another year of record-breaking ecommerce sales combined with unprecedented snarls across shipping and inventory ecosystems, so…

Features January 7
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Clothes Landfill Returns Waste

How Returns Drag Down Sustainability Efforts (and what Retailers can do About it)

It’s becoming increasingly clear that returns have costs that go well beyond the financial. Each year in the…

Features May 11
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Returns Frustration

In the Wake of ‘Returnageddon’ Retailers Seek New Solutions to an Age-Old Problem

It was the kind of “-geddon” that could be seen coming from a mile away — a perfect…

Features March 2
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Staples Enables Contactless Returns in 1,000+ Stores

Staples will launch contactless returns for online purchases in more than 1,000 of its stores across the U.S.…

News October 8
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