Latest In: ecommerce returns
customer experience ecommerce returns Featured Foot Locker HOKA product returns Retail ThinkTank (2024) Retail ThinkTank: Featured in Shopper Marketing & CX (2024) Retail ThinkTank: Shopper Marketing & CX (2024)
Nearly 15% of all retail sales were returned in 2023 — and 75% of consumers cited fit as…
Features
September 11
Amazon ecommerce returns returns returns drop-off Staples
Amazon and Staples are piloting a new program that will see the office supply chain join a growing…
News
December 12
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It’s been another year of record-breaking ecommerce sales combined with unprecedented snarls across shipping and inventory ecosystems, so…
Features
January 7
In today’s retail environment, store managers are no longer “just” operators. They are culture carriers, translators of strategy, problem solvers, and the primary architects of the customer experience. Every corporate…
June 1
brand affinity coresight research eCommerce growth ecommerce returns environmental impact environmental sustainability Featured newmine Optoro PacSun Eddie Bauer Group returns returns reduction sustainability waste costs
It’s becoming increasingly clear that returns have costs that go well beyond the financial. Each year in the…
Features
May 11
B-Stock bulq contactless returns covid-19 customer experience Customer loyalty ecommerce returns Featured gotrg happy returns in-store returns Optoro recommerce resale returnageddon returns reverse logistics
It was the kind of “-geddon” that could be seen coming from a mile away — a perfect…
Features
March 2
contactless returns ecommerce returns Optoro Staples
Staples will launch contactless returns for online purchases in more than 1,000 of its stores across the U.S.…
News
October 8