Study: Largest Impact of AI Lies in Operations, not Virtual Assistants
Retail executives are enthusiastic about AI, ranking it as a top-two choice for nearly all their strategic business…
News January 12
Latest In: dynamic pricing
NRF Sues to Block New York Law Requiring Algorithmic Pricing Disclosures
The National Retail Federation has sued to block a New York state law that requires retailers to disclose…
News July 3
How Retailers Can Protect Margins and Customer Trust with Dynamic Pricing
Inflation and economic uncertainty have put pressure on retailers to find creative ways to protect margins while staying…
Executive Viewpoints March 4
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The Store Manager Bottleneck: Why Execution Is Retail’s Hidden Margin Killer
In today’s retail environment, store managers are no longer “just” operators. They are culture carriers, translators of strategy, problem solvers, and the primary architects of the customer experience. Every corporate…
June 1
The Cost of Pricing Perception: It’s Not Cheap! Why Retailers Can’t Afford to Ignore Customer Price Dissatisfaction
As the retail landscape becomes increasingly competitive, ensuring that pricing feels fair and transparent has never been more…
Executive Viewpoints February 5
Rethinking Pricing: How Dynamic Markdowns can Combat Food Insecurity
Food insecurity in the U.S. is at an all-time high, with one in four Americans struggling to afford…
Executive Viewpoints November 11
How the Store of the Future will Track Shopper Behavior Ecommerce-Style
The digitization of brick-and-mortar stores is nothing new, but up until recently it has primarily been focused on…
Features February 7
#RSP22: Everything You Need to Know About Holiday 2022
Among its multiple impacts, COVID-19 accelerated an elongation of the holiday shopping season that was already underway. Rather…
News October 6
Pricing Amid Inflation: McKinsey Partner Offers Data-Led Best Practices
Retail brands and consumers alike are feeling the pressure of inflation. But as we head into a new,…
Features September 27
As Ecommerce Growth Continues, Retailers Turn ‘Steely-Eyed’ Gaze to Profitability
Retailers’ attitudes about ecommerce have undergone a series of rapid evolutions over the last two years. In the…
Features July 5Top Stories
