Five KPIs That Tell you Everything About Your Returns Customer Experience
Many retailers are getting the concept of customer journeys wrong, or, rather, they have great customer journeys mapped…
Executive Viewpoints May 11
Latest In: doddle
5 Ways To Rein In Costly Online Returns
With record-setting online sales looming on the horizon for the holiday season, retailers also are bracing for an…
Features September 15
How Retailers Can Control Costs Even As Return Rates Climb
Returns are a cost of doing business for any retailer. But despite representing $309 billion in lost sales…
Features September 3
Sponsored
The Store Manager Bottleneck: Why Execution Is Retail’s Hidden Margin Killer
In today’s retail environment, store managers are no longer “just” operators. They are culture carriers, translators of strategy, problem solvers, and the primary architects of the customer experience. Every corporate…
June 1
50% Of Shoppers Have Made A Purchase Decision Based On BOPIS Availability
More than two-thirds (68%) of shoppers have made multiple click-and-collect purchases, according to a survey by Doddle. Respondents…
News February 20Click-And-Collect Solution Doddle Launches In The U.S.
Doddle, a click-and-collect services and technology provider with retail customers that include Amazon and Asos, has launched in…
News January 17
Doddle Releases Click-And-Collect Software Platform
Doddle has launched Powered by Doddle, a click-and-collect platform designed to include software, training, communications and analytics modules…
News March 28Top Stories
Latest Podcasts
Latest Resources
