What’s Missing in Digital Engagement? Consumer Behavioralist Says it’s Authentic Connection
Ken Hughes has become a fixture on the retail speaker circuit thanks to his in-depth research on consumer…
Features February 1
Latest In: digital engagement
Pizza Hut And Yahoo Team Up To Launch Squares Pick’Em
As the nation gears up for Super Bowl 51, Yahoo and Pizza Hut have teamed up to launch…
News January 25
Moxie Suite Combines Live Chat, Intelligent Decisioning To Anticipate Consumer Intent
Moxie has released a digital engagement suite designed to enable retailers to staff their online storefronts. The suite…
News March 1
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The Store Manager Bottleneck: Why Execution Is Retail’s Hidden Margin Killer
In today’s retail environment, store managers are no longer “just” operators. They are culture carriers, translators of strategy, problem solvers, and the primary architects of the customer experience. Every corporate…
June 1
Highmark Educates Consumers On Health Care Through Branded Storefronts
The Affordable Care Act has caused a stir among consumers, and they’re seeking education and resources to help…
Features September 4Best Buy, PetSmart Recognized As Local Digital Marketing Leaders
A common challenge for retailers and big brands is to ensure all franchise locations are consistent in their…
Executive Viewpoints August 12A New Perspective On Digital Engagement
The modern customer is constantly evolving. Her demands, tastes and preferences are changing on a dime, largely due…
Executive Viewpoints August 5Sharing, Shopping And Socializing: How Millennials Spend Their New Money
By Samantha Polak, Editorial Intern As more and more Millennials settle into their adult lives and careers,…
Executive Viewpoints July 17How’s Your Selfie Lookin’? [QUIZ]
By Alicia Fiorletta, Senior Editor Okay, be honest: How many of you out there have taken a selfie?…
Executive Viewpoints May 15What Will The Future Of Digital Engagement Hold?
As a part of the retail industry, you most likely recognize that digital channels are becoming more important…
Executive Viewpoints November 19Top Stories
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