Holiday Sales Predictions Vary, but One Thing is Clear — AI will be a Winner
Sales forecasts from Deloitte and Salesforce predict relatively rosy sales this holiday season, but not everyone is predicting…
Features September 18
Latest In: Deloitte
Back-to-School 2025: Season Stretches at Both Ends as Consumers Seek Value
Like the holiday shopping season, which has been steadily creeping back toward October (or even earlier), the back-to-school…
Features July 22
The Payment Shift Retailers Can’t Ignore: Cash, Cards…or Crypto?
In-store shopping is back, with physical retail on track to reach 80% of global retail sales this year.…
Executive Viewpoints May 2
Harsh Returns Policies Push Retailers to Plan for New Types of Returns Fraud
Retailers understandably want to create strict returns policies to reduce instances of fraudulent or abusive claims. At the…
Executive Viewpoints April 23
AI in CX Innovation and Journey Management: Key Insights for Retail Business Leaders
Retail business leaders are entering 2025 under mounting pressure to solve complex challenges while driving results. Data overload,…
Executive Viewpoints April 4
Social Commerce Revolution: How Payments Innovation Transformed the Digital Shopping Experience
The power of social media in ecommerce is palpable. Shares, recommendations and actual transactions on channels like Instagram…
Executive Viewpoints February 6
Rethinking Retail Returns
Welcome to the world of retail returns, an expensive, cumbersome – yet essential – part of the industry.…
Executive Viewpoints December 31
3 Hidden Traps for Retailers this Holiday Season
Have you started your holiday shopping yet? Odds are you haven’t, since only 32% of U.S. shoppers start…
Executive Viewpoints November 21
How Retailers can Reallocate and Optimize Marketing Budgets in an Uncertain Economy
The retail sector is facing a complex economic environment in 2024. Inflation rates remain unpredictable, consumer confidence is…
Executive Viewpoints August 20Top Stories
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