Sharing Data Across Your Business Could Be The Key To Driving ‘Fit For Purpose’ CX In 2020
Dealing with customers is harder than ever, but more profitable than ever. Customers want omnichannel service and can…
Executive Viewpoints February 24Dealing with customers is harder than ever, but more profitable than ever. Customers want omnichannel service and can…
Executive Viewpoints February 24By Jeffrey Cheal, Episerver There are two kinds of marketers today: those who use a firehose to drink…
Executive Viewpoints January 28The difference between a positive customer experience and one that leads to a lost customer can be how…
Executive Viewpoints September 26DynamicAction, a data analytics solution provider for retail merchandisers, has secured $15 million in a Series B funding…
News August 4Footwear and apparel discovery platform True Fit has raised $25 million in funding to help fuel its rising…
News July 14In the “bad old days” of shopping for auto parts, they were purchased at local dealers with limited…
Features July 12Customer science company dunnhumby has invested in Aptaris, an enterprise marketing and promotions management technology provider, just a…
News April 28By Dheeraj Pandey, IQR Consulting While shopping on a major retailer’s web site recently, I abandoned the shopping…
Executive Viewpoints May 5The term “Yuppie” was coined at just about the time the Millennial generation was born. Both made…
Executive Viewpoints October 22