Amid Current Hiring Crunch, Diversity has Become Even More Critical to Retail Success
Diversity and hiring are both huge areas of focus for retailers at the moment, and now the two…
Features September 23
Latest In: customer profiles
Gigya And ContactLab Integrate Platforms To Manage Customer Profiles
Customer identity management platform Gigya and digital engagement platform ContactLab have partnered to integrate their offerings. With the…
News February 16Want To Better Connect With Digital Customers? Follow These Tips
By Alicia Fiorletta, Senior Editor Since I’ve joined Retail TouchPoints about five years ago, there has been a…
Executive Viewpoints September 15
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The Store Manager Bottleneck: Why Execution Is Retail’s Hidden Margin Killer
In today’s retail environment, store managers are no longer “just” operators. They are culture carriers, translators of strategy, problem solvers, and the primary architects of the customer experience. Every corporate…
June 1
Best-In-Class Retailers Embrace Clienteling To Boost Engagement, Sales
The top goal for any retail business is to not only understand target customers, but also create differentiated…
Features June 1Trunk Club Cements Customer Relationships Using Salesforce
As an up-and-comer in the men’s fashion space, Trunk Club relies on excellent customer service to stand out.…
News January 23Retailers: Say Hello To Situational Analytics
By Cassie Lancellotti-Young, VP, Optimization & Analytics, Sailthru Voltaire once said that “with great power comes great…
Executive Viewpoints December 6Top Stories
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