RTP Editors Share Their Favorite Social Moments
Social media is valuable in that it encourages retailers to get their creative juices flowing and have some…
Executive Viewpoints April 30
Latest In: customer feedback
The “New Normal” In Retail
As the consumer becomes more empowered, with the help of technology and social media, retailers need to rethink…
News April 747% Of Female Consumers Conduct Research For Almost All Purchases
By Alicia Fiorletta, Senior Editor It seems as though women have a new role in their households…they’re now…
Executive Viewpoints March 27AFCV Completes Acquisition Of ForeSee Results
AFCV Holdings, LLC, a provider of cloud-based solutions designed to help businesses improve customer acquisition and engagement, recently…
Features January 6Larry Freed Shares Lessons Learned From “Innovating Analytics”
Businesses across industries can mine significant value from collecting, analyzing and leveraging customer feedback and data. Not only will leveraging…
Executive Viewpoints December 19Analyzing The Customer Experience To Drive Cross-Channel Growth
Regardless of a retailer’s category or price point, customers are central to a company’s overall success. Whether they’re…
Features December 11Shoppers WON’T Shop On Thanksgiving, According To RTP Survey
Yes, you heard (or read, rather) that correctly. Despite the fact that many retailers, including J.C. Penney, Kmart,…
Executive Viewpoints November 14Keeping Pace With Customer Feedback In The Digital Universe
Retailers can’t deny that the way customers share their thoughts and opinions has changed dramatically. A decade ago,…
Executive Viewpoints October 31CoffeeForLess.com Boosts Conversions By 300% With Social Q&A
The Internet has enabled customers to gather product information quickly and easily. Whether through e-Commerce web sites, online…
News October 28Top Stories
