Latest In: customer experience

customer experience Executive ViewPoints

Bank On Your Brand: How To Use Or Abuse Your Greatest Asset

Work-life balance. It seems to be the holy grail of today’s workforce. Some say it’s attainable, while others…

Executive Viewpoints July 22
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Zara Implements RFID In 700 Stores

Inditex Group has announced that it will implement RFID-based Inventory Intelligence from Tyco across the entire Zara chain. …

News July 21
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Local Couriers Vs. National Shipping Providers: The Customer Experience Race

By Rob Howard, CEO, Grand Junction The $46 billion local delivery and courier industry is booming in the…

Executive Viewpoints July 21
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Retailers Shift Priorities, Implement Key Technologies To Deliver “Unified Commerce”

By John Pruban, Level 10 Boston Retail Partners just released their 1st Annual CRM/Unified Commerce Benchmark Survey that…

Executive Viewpoints July 9
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5 Widespread Myths About Localized Assortment

As retailers continue to harness the power of their data and invest in the infrastructure necessary to support…

Executive Viewpoints June 30
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Customers Are The Greatest Untapped Advocates

Today’s empowered consumers now wield greater power in determining a brand’s reputation than ever before. Successful brands must heed…

Executive Viewpoints June 16
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Starbucks Tests Mobile Pre-Ordering In Korea

Due to the success of its mobile app and rewards program, Starbucks has consistently released new features and…

News June 5
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The Biggest Obstacle Retailers Face With Click-And-Collect

Giving shoppers the ability to purchase a product online and pick up in-store, known as “click-and-collect,” has quickly…

Executive Viewpoints June 2
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Target Taps Execs From Orbitz, OkCupid For Digital Advisory Council

Target has created a Digital Advisory Council to spark and accelerate its digital transformation. Executives participating in the…

News May 28
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