Latest In: customer experience

L2 Report Spotlights Content Marketing Trends And Challenges For Retailers

The e-Commerce environment is becoming more crowded with online giants and start-ups alike. As a result, retailers are…

SDL Research Spotlights Holiday Shopper Behaviors, Expectations

By Alicia Fiorletta, Senior Editor  November was an optimal month for retailers to forge ahead with holiday deals…

Amazon And The NYC MTA Roll Out Interactive Subway Kiosks

Amazon and the NYC Metropolitan Transportation Authority (MTA) are striving to make holiday shopping easier for commuters by…

Zappos, Warby Parker Top List Of “Most Simple” Brands In U.S.

Being characterized as “simple” may be an insult to some, but in the retail world it is the…

Keeping An Eye On Returns This Holiday Season

From free shipping promotions to hiring an army of seasonal employees, it seems like every day a retailer…

The folks at Build-A-Bear Workshop kicked off the holiday season with a fun event in New York City…

Rethinking Omnichannel and Brand Identity: Connecting the Physical with Digital

One thing that’s on the top of every retailer’s mind these days is how to deliver differentiated experiences…

Zing Register Brings POS To Tablet Devices

For the most part, small and mid-sized businesses (SMBs) lack the resources and budget to implement the latest,…

How To Pick The Best Location For A Pop-Up Store

By Dan Schubert, AMTdirect Pop-ups have been used to move massive volumes of merchandise, Halloween costumes, Christmas trees,…