Chemmart Pharmacy Triples Order Size With Oracle Commerce
After launching a new e-Commerce site built on Oracle Commerce, Chemmart Pharmacy has tripled average order size and reported…
News January 15
Latest In: customer experience
Forrester Study: Retail Leads Shift To Modern Marketing
Marketers in a variety of industries could learn from retail, according to a recent study, titled: Why You Need…
News January 15Microsoft Shares Success Stories Featuring GameStop, Hardee’s And TGI Friday’s
During the NRF BIG Show, Microsoft revealed how it has helped GameStop, Hardee’s and TGI Friday’s improve the…
News January 14The Holidays Are Fun. The Post-Holiday Hangover Is Not.
By Holly Pavlika, Collective Bias  After two months of gorging ourselves on rich food and drink, January…
Executive Viewpoints January 9
How Zappos Kept Shoppers Engaged During The Holiday Season
Zappos invests significant time and money in developing new tools and tactics that will surprise and delight customers.…
Features January 8Weighing The Value Of App Vs. Responsive Design
By T.J. Gentle, Smartfurniture.com In June 2013, mobile overtook desktop as the leading e-retail traffic source. More than…
Executive Viewpoints January 5
Backcountry.com Taps Live Chat To Build One-To-One Relationships With Customers
As consumers become more savvy and comfortable browsing and buying online, they’re relying less on call centers and…
Features January 2McDonald’s Implements Beacons To Boost Sales And Customer Satisfaction
McDonald’s franchises in Columbus, Ga. have rolled out beacon technology from Piper in an effort to improve the…
News December 24Belk Renews Partnership With eBay Enterprise
Belk, a privately owned department store chain, has renewed its contract with eBay Enterprise to manage customer service…
News December 23Top Stories
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