Walmart To Implement Alipay In 25 Stores Across China
Walmart is aiming to accelerate growth in China by partnering with Alibaba. Through the partnership, Walmart will bring…
News May 14
Latest In: customer experience
The Line Between ‘Creepy’ And ‘Cool’ Is Quite Thin
By Alicia Fiorletta, Senior Editor When ever we cover personalization and new technology at Retail TouchPoints, we always…
Executive Viewpoints May 124 Steps To Winning The Omnichannel Game
By Bernard Louvat, TouchCommerce The name of the game is omnichannel, and engaging with your customer is the…
Executive Viewpoints May 11
NetSuite Launches SuiteCommerce InStore During Annual Conference
During its annual SuiteWorld conference in San Jose, Calif., NetSuite unveiled a new system designed to integrate the…
Features May 7Is Uber Shaking Up The Same-Day Delivery Competition?
There are a variety of services at retailers’ disposal to help them get products to customers faster. Deliv,…
Executive Viewpoints May 66 Strategies For Preventing Fraud In An On-Demand Economy
By Rei Carvalho, CEO, Emailage The world of shipments is unrecognizable from just a few short years ago. The…
Executive Viewpoints May 4Turning Lemons Into Lemonade: How To Find The Opportunity In Negative Customer Experiences
By Mickael Bentz, Adobe Campaign Social media has provided a digital megaphone for disgruntled customers to publicly shame…
Executive Viewpoints April 27Build.com Taps SiteSpect To Boost Customer Experience With Site Testing
Online home improvement retailer Build.com has selected SiteSpect, a digital optimization platform, to help enhance its customer experience…
News April 15
Putting Your Customer First: The Connection Of Virtual And Physical Worlds
It was one of the worst professional meetings ever. While working as a senior executive at a major…
Executive Viewpoints April 13Top Stories
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