Latest In: customer experience

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Wayfair Furnishes E-Commerce Success With Tableau

In order to boost e-Commerce revenue, retailers need to constantly evaluate and improve their site experiences by incorporating…

Features August 3
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The Top 5 Obstacles To Omnichannel Retail Success

Omnichannel is the ultimate buzzword in retail today. And, like many buzzwords, it suffers from a halo of…

Executive Viewpoints July 20
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The Parcel Shipping Issues Keeping You Awake At Night

Parcel shippers are facing a triple whammy in price increases this year against the backdrop of heady market…

Executive Viewpoints July 13
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Analytics Are The Power Tools Of Retail

By Alan Lipson, SAS If you were building a house today, no one would question the use of…

Executive Viewpoints July 10
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IoT Defined And Explained

By Alicia Fiorletta, Senior Editor There has been a lot of buzz surrounding the Internet of Things (IoT)…

Executive Viewpoints July 7
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Amazon Taps Machine-Learning To Improve Ratings/Reviews Experience

Ratings and reviews are a core part of the online shopping experience. In fact, 86% of consumers indicate…

Executive Viewpoints July 1
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Accenture and Fast Retailing Join Forces to Develop Digitally Enabled Consumer Services

Fast Retailing, the parent company of UNIQLO, and management consulting provider Accenture have formed a joint initiative to…

News June 16
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A Retailer’s Guide To Customer Surveys

The famous comedian Gallagher entertains audiences with what he calls seeing things through “new eyes.” He proudly claims…

Executive Viewpoints June 15
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Learn From Innovation Lab Leaders At #RIC15!

Innovation labs have been a hot topic – and key investment – for a wide variety of retailers,…

Executive Viewpoints June 9
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