Amazon Taps Machine-Learning To Improve Ratings/Reviews Experience
Ratings and reviews are a core part of the online shopping experience. In fact, 86% of consumers indicate…
Executive Viewpoints July 1
Latest In: customer experience
Accenture and Fast Retailing Join Forces to Develop Digitally Enabled Consumer Services
Fast Retailing, the parent company of UNIQLO, and management consulting provider Accenture have formed a joint initiative to…
News June 16
A Retailer’s Guide To Customer Surveys
The famous comedian Gallagher entertains audiences with what he calls seeing things through “new eyes.” He proudly claims…
Executive Viewpoints June 15Learn From Innovation Lab Leaders At #RIC15!
Innovation labs have been a hot topic – and key investment – for a wide variety of retailers,…
Executive Viewpoints June 9Target Exec Breaks Down The Keys To Retail Success At #IRCE15
Usually at conferences such as #IRCE15, the retail executives who agree to speak tend to dance around the…
Executive Viewpoints June 3
WibiData Taps Machine Learning To Personalize Shopping Experiences
Providing the best consumer experience hinges entirely on knowing what the individual shopper desires out of the purchase…
News May 26Walmart Tries To Take Down Amazon Prime
Walmart is challenging Amazon with a new shipping service. Although Amazon has aggregated a loyal user base for…
News May 18Customer Experience Scoring: Which Route Is Best?
By Tom Martin, Glance Networks Customer experience is a phrase that is frequently tossed around. According to the…
Executive Viewpoints May 15Retail Recap Of The Week
Happy Thursday, friends and followers! Another week, another list of awesome headlines from the retail world. Here’s a…
Executive Viewpoints May 14Top Stories
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