Latest In: customer experience

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QVC Adds Fingerprint Sensor To New iOS App, Enhances “Second Screen” Experience

QVC, the video and e-Commerce retailer has ramped up its app strategy by adding Touch ID to its…

News October 31
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Lolli And Pops Improves Customer Experiences With Video Analytics

Lolli and Pops, a candy retailer with a growing presence nationwide, is focused on driving customer delight.  Self-described…

Features October 24
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How Can Retailers Inspire Innovation?

By Alicia Fiorletta, Senior Editor Customer demands are changing on a dime, and it is up to retailers…

Executive Viewpoints October 21
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Is Amazon Venturing Into Brick-And-Mortar?

It was only a matter of time before unnamed sources started buzzing about Amazon diving into the brick-and-mortar…

Executive Viewpoints October 15
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Differentiation Will Keep Offline Customers From Going Online

Let’s be honest. It’s far more convenient to shop from your couch than drive to the store, find…

Executive Viewpoints October 8
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NetSuite And ChannelAdvisor Build Integrated SuiteApp

Cloud-based omnichannel commerce software provider NetSuite and e-Commerce solution provider ChannelAdvisor have integrated their platforms to build the…

News October 1
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Chalkfly Gets Customers Prepped For Back-To-School With SLI

During the back-to-school shopping season, parents and children are eager to cross off their shopping lists and prep…

Features September 26
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Retailers Must Tap Social Advocacy To Shape Omnichannel Strategies

Many retailers may believe they’re already doing a fine job of listening to their customers. After all, they…

News September 23
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The Pearl Source Increases Click-Through Rates By 38% With Trustpilot

Although it is imperative that retailers have a consistent marketing strategy that extends across all channels, more consumers…

Features September 17
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