Latest In: customer experience

customer experience Executive ViewPoints

Connecting With Customers To Close ‘The Brand Canyon’

Today, growing numbers of companies know that their success hinges on much more than just smart advertising, marketing…

Executive Viewpoints March 24
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Personalization Beyond The Product Page

A compelling and engaging online customer experience is the hallmark of the world’s most successful retail companies. And…

Executive Viewpoints March 3
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The Retailer’s Toolkit For Content Marketing

As a part of the retail industry, you probably know there have been more discussions around the role…

Executive Viewpoints February 18
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In-Store, Customer-Facing Technology Is Most Important To Retailers

Retailers stated that in-store, customer-facing technology is “most important” to their organizations, followed by real-time retail and unified…

Features February 17
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How Cloud Adoption Can Recharge Small Businesses

The IT landscape continues to change in the retail industry. As a result, smaller companies are looking for…

Features February 7
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According To The Consumer: Top 10 Site Features That Matter

By Graham Cooke, CEO, Qubit   In the e-Commerce game, collecting customer feedback has been critical as it…

Executive Viewpoints February 7
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Protecting Identities In Use Is Key Following Retail Data Breaches

By Alisdair Faulkner, Chief Products Officer, ThreatMetrix The rapid influx of recent retail data breaches, including Neiman Marcus…

Executive Viewpoints January 31
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Medifast Enhances Business Model With Mobile Weight Loss Tools

Most retailers are committed to integrating mobile and multichannel functionality into their go-to-market strategies. As mobile device usage…

News January 30
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Feedzai Fraud Prevention Platform Debuts In U.S.

Feedzai, a Europe-based fraud prevention solution provider, announced that its solution is now available for U.S. businesses. Feedzai…

News January 29
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