Latest In: customer experience

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Saks Improves Display Compliance With RFID

Although the brick-and-mortar shopping experience has its benefits, inventory can be disorganized and difficult to browse. When a…

News December 4
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Retail Customer Experience Trends Update

Customer experiences are the backbone of successful retail. Today’s consumers are hungry for experiences that rise above the…

Executive Viewpoints November 25
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How to Avoid Mobile IT Issues This Holiday Season

By Robert Duross, Digital Performance Consultant, Compuware Professional Services It looks like a merry, mobile holiday season ahead for…

Executive Viewpoints November 22
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Making The Case For Store IT Upgrades

The competitive race to offer a superior customer experience through digital technology often hits a familiar bottleneck: aging…

Executive Viewpoints November 11
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RSR Study: Marketing Experiences An Organizational Drift

Retail “laggards” believe their marketing departments are not spending sufficient time acquiring new customers, according to a benchmark…

Features November 11
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Reinventing Retail Part 2

As the global economy has expanded and provided a multitude of options for how, where and when shoppers…

Executive Viewpoints October 28
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Big Data Marketing…Are We There Yet?

For months, a multitude of article headlines have been spotlighting the need to “tackle Big Data,” and it…

Executive Viewpoints October 22
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3 Tips To Better Sell To Men

By Vishaal Melwani, CEO and Co-Founder, Combat Gent There are two primary online retailing models for men: the Amazon,…

Executive Viewpoints October 11
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Consumers Demand Retail Payments Service And Simplicity

As technology becomes smarter and is more widely adopted by consumers around the world, it is driving a…

Executive Viewpoints October 7
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