Latest In: customer experience

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Ace Hardware Celebrates A Decade Of High Customer Satisfaction

For the 10th consecutive year, Ace Hardware ranked “Highest in Customer Satisfaction among Home Improvement Retail Stores,” according…

Features July 25
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Yankee Candle Enhances Omnichannel Customer Experience With Cloud-Based Solutions

The Yankee Candle Company has selected a range of Aptos retail solutions in the cloud — including Aptos…

News July 19
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Architecting A Converged Commerce Platform

Today’s connected consumer is accustomed to the advantages of leveraging both online and offline channels for an effortless,…

Executive Viewpoints July 19
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Travis Perkins Selects Infor To Improve Customer and Employee Experience

Travis Perkins, a UK-based retailer of building materials and home improvement tools, has partnered with cloud-based enterprise solutions…

News July 12
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How To Capitalize On 16% Growth Rate For Auto Parts E-Commerce

In the “bad old days” of shopping for  auto parts, they were purchased at local dealers with limited…

Features July 12
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Fender Uses Visual Tools To Facilitate Custom-Designed Guitar Sales

Unless you happen to be a guitar-smashing heavy metal rock star, it’s unlikely you’ll be buying multiple guitars…

Features July 5
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Survey: Associate Interactions Boost Transactions And Repeat Purchases

A common modern retail myth is that customers do not want sales associates to approach or interact with…

Features July 1
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Qubit Adds Features To Digital Experience Management Program

Qubit has upgraded its Digital Experience Management (DXM) platform to enable businesses to provide consumers with data-driven personalization.…

News June 28
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Programmatic For Luxury: From Bargain To Bespoke

By Anna McCarthy, ChoiceStream Luxury retailers have been hesitant to adopt programmatic advertising – the automated buying of…

Executive Viewpoints June 27
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