Unified Commerce Platform: Common Goal, Uncommon Reality
While retailers are embracing the concept of unified commerce, with three out of four planning to have a…
News June 8
Latest In: customer experience
The Blind Side of Customer Experience
Fashion retailers expend significant resources and energy building and positioning their brands, so they naturally want to provide…
Executive Viewpoints June 7
How Marketers Can Enhance Personalization With Human Data
While it’s common for marketers to still believe that traditional customer experience (CX) and personalization tactics are successful,…
News June 13 Strategies To Start Selling On Walmart
By Amy Lubell, ChannelAdvisor Walmart recently announced that it is opening up its third-party marketplace to more sellers…
Executive Viewpoints May 23
5 Ways To Use Context To Drive Personalization
In the increasingly competitive retail e-Commerce battlefield, shoppers are truly demanding a more personalized experience and retailers are…
Executive Viewpoints May 3
A Shifting Retail Landscape: A Closer Look At Sports Authority
With Sports Authority adding itself to the list of distressed retailers joining the order of bankruptcy, it is…
Executive Viewpoints May 3Customer Experience Doesn’t Stop At The Storefront
By Steve Dille, SparkPost Step into my time machine, won’t you? I’m setting the dial for November 5,…
Executive Viewpoints April 224 Ways To Improve The Cross-Channel Customer Experience
By Kali Kasprzyk, Echidna Google the phrase omnichannel for retail. The articles on this topic and stats around…
Executive Viewpoints April 18The New Retail Metric For Success
By David Morin, Prism For the better part of the last several decades, ‘sales per square foot’ has…
Executive Viewpoints April 15Top Stories
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