Vineyard Vines Cuts In-Store Queues 50% With Cloud Commerce Integration
Seeking to optimize its in-store experience, Vineyard Vines enlisted the aid of one of the industry’s biggest cloud…
Features January 30
Latest In: customer experience
NRF 2017: Personalization, Deep Analytics And Talking Robots
This year’s NRF Big Show did not disappoint. The show floor was busy and energetic from Sunday through…
Features January 24
My Last Great Customer Experience: 5 Ways REI Is Saving The Store
I just experienced my first backcountry camping trip a few months ago, and REI helped to make it a fun,…
Editor's Perspective January 19
3 Guiding Principles Of Developing A 1-to-1 Customer Experience
The 1-to-1 customer experience: it’s what your shoppers expect. They experience it with Netflix and Facebook on a…
Executive Viewpoints January 18Radial Debuts Order Management System Suite To Enhance Customer Experiences
Omnichannel commerce tech provider Radial has launched a new suite of solutions, services and partnerships designed to enable…
News January 13
Lee Summers Appointed CEO Of Reflect
Reflect, a digital brand media solutions provider, has appointed Lee Summers as its new CEO. Summers succeeds Bill…
News January 12
The Emergence Of The On-Demand Associate
Amazon’s impact on the retail sector has been openly top of mind for retail professionals over the past…
Executive Viewpoints January 3My Last Great Customer Experience: 5 Ways REI Is Saving The Store
By Debbie Hauss, Editor-in-Chief I just experienced my first backcountry camping trip a few months ago, and REI…
Executive Viewpoints January 3
Kohl’s, Apple Provide Best Cross-Channel Experiences
With consumers increasingly blind to which “channel” they use during their multi-touch point shopping journeys, it’s no longer…
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