Latest In: customer experience

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Down, But Not Out: A 30-Day Plan To Come Back Stronger Than Ever

Nearly every business and brand around the world has hit a brick wall. Retailers. Restaurants. Hospitality. Travel. Small…

Executive Viewpoints March 26
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Exclusive Q&A: How Perry Ellis Leverages Digital-First Brand Experiences In Department Stores

As department stores seek to catch up with changing consumer habits, they will need to look to their…

Features March 24
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RetailX And Retail TouchPoints Launch Awards Program Honoring Experiential Excellence

Experience is paramount in the new era of retail, which is why RetailX and Retail TouchPoints have created…

News February 20
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Survive And Advance: The Three Critical Components Of Transformational CX

The digital transformation has raised the stakes for today’s companies, as a perpetual state of technology shifts requires…

Executive Viewpoints February 4
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Lowe’s, Wayfair Expand Partnerships With Google Cloud

Lowe's and Wayfair are among the retailers using Google Cloud solutions to meet key business objectives.

News January 13
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Smoothing The Customer Experience To Close Out The Holiday Season

Before the first leaf dropped on a cool, crisp autumn day, holiday decorations were already on display in…

Executive Viewpoints December 31
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How APAC Retailers Can Elevate The Customer Experience

Brands arefacing more complexity than ever with the growing needs of customers and the multiplying number of sales…

Executive Viewpoints December 16
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SINSA Deploys Platform To Boost Inventory Control Across 65,000 SKUs

SINSA, a Nicaragua-based home improvement retailer, has implemented Oracle Retail services with the goal of enhancing customer experiences,…

News August 15
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Three Things Consumers Wish Were Simpler — And How Brands Can Deliver

By Shannon Andrick, Alliance Data In a world where time has become consumers’ most precious commodity and consumers…

Executive Viewpoints July 1
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