The Three Pillars Of Personalization: A Cross-Functional Approach To Optimizing The Customer Experience
For years, retailers have been told how valuable personalization can be for their business. In fact, brands have…
Executive Viewpoints April 8
Latest In: customer experience
How Barnes & Noble College Connects To Gen Z: Community And Curated Experiences
Marketing’s impact now extends across all channels a shopper uses to get information and complete purchases. That’s why…
Features April 7
5 Ways Burrow Applies Customer-Driven Innovation To Furniture Retailing
The direct-to-consumer (DTC) home furniture market is experiencing significant growth and evolution, with digital-first brands acquiring more wallet…
Features April 3
International Women’s Day Messaging: Avoid A Backlash Against ‘Pinkwashing’ And Pandering
Celebrated on March 8 every year, International Women’s Day is dedicated to honoring women’s achievements throughout history, and…
Features March 26
Down, But Not Out: A 30-Day Plan To Come Back Stronger Than Ever
Nearly every business and brand around the world has hit a brick wall. Retailers. Restaurants. Hospitality. Travel. Small…
Executive Viewpoints March 26
Exclusive Q&A: How Perry Ellis Leverages Digital-First Brand Experiences In Department Stores
As department stores seek to catch up with changing consumer habits, they will need to look to their…
Features March 24RetailX And Retail TouchPoints Launch Awards Program Honoring Experiential Excellence
Experience is paramount in the new era of retail, which is why RetailX and Retail TouchPoints have created…
News February 20
Survive And Advance: The Three Critical Components Of Transformational CX
The digital transformation has raised the stakes for today’s companies, as a perpetual state of technology shifts requires…
Executive Viewpoints February 4Lowe’s, Wayfair Expand Partnerships With Google Cloud
Lowe's and Wayfair are among the retailers using Google Cloud solutions to meet key business objectives.
News January 13Top Stories
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