Latest In: customer experience

#RICE22 consistency customer experience fashion Featured frictionless gmv home decor influencers Jane marketing RICE2022 social commerce social media

RICE 2022: Social Commerce Success Hinges on Consistency and Friction-Free Shopping

Social commerce has quickly grown from a revolutionary idea to a mainstream concept, and the channel is expected…

Features May 12
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Foot Locker Deepens Relationship with Adidas as Both Retailers Focus on Digital Offerings

Foot Locker has entered an “enhanced” relationship with adidas in which the brands will work together to improve…

News May 9
cannabis cookies customer experience Digital Signage Federation Featured goodMRKT Retail Innovation Conference & Expo store design WestRock

How #RICE22 is Reimagining the Expo Experience With Unique Show Floor Activations

We’ve all been there before: the expo hall. While initially you may feel invigoration, the rows of booths…

Features April 29
cannabis retail customer experience design:retail design:retail Featured experiential retail Featured in-store technology pop-up strategy Retail Innovation Conference & Expo store concepts

Why Two Cannabis Retailers are High on In-Store Tech and Innovative Design

The legal cannabis market was valued at $12.81 billion worldwide in 2020, and thanks to a 27.25% compound…

News April 20
brick-and-mortar strategy customer experience Featured licensing MINISO store design store expansion

Inside MINISO’s ‘Joyful’ Omnichannel Expansion Plan

MINISO has a big but simple goal: “We hope to make MINISO a popular lifestyle brand among young…

Features March 28
architecture community commerce community-driven commerce customer experience design:retail design:retail Featured Featured new store concepts pop-ups retail curation shopping mall concept Stackt store experience Toronto retail market
Stackt is a Toronto-based marketplace concept designed to bring community, commerce and culinary experiences together.

How stackt is Creating Community and Commerce with…Shipping Containers?

Digital has created an easy entry point for brands of all sizes: whether a business is a corporate…

Features March 23
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exterior shot of neiman marcus store at hudson yards

Employee Empowerment Plus Flexibility and Tech Help Neiman Marcus Decrease Turnover 20%

The COVID-19 pandemic has changed the culture of work for all employees, from white collar office workers going…

Features March 21
babylist customer engagement customer experience Featured metaverse obsess omnichannel experience omnichannel retail pop-up strategy virtual showroom vr

Babylist Blends URL and IRL Engagement with Virtual Showroom

Whether they’re shopping for clothes, toys, books, furniture or electronics, consumers shopping for baby items can easily be…

Features March 8
customer experience Customer loyalty CX Featured Gucci Louis Vuitton loyalty programs Mattel NFTs Panoramic Ventures starbucks the Metaverse

How Can Brands Capitalize on NFTs? VC Firm Spotlights 3 Trends

The NFT space is heating up, and brands across the retail realm are eager to show their innovation…

Features February 28
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