Latest In: customer experience

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Why Kate Hudson’s DTC Wellness Brand Chose Bluestone Lane for In-Store Debut

We’ve all heard that consumers are now looking more closely at brands’ missions and values before they buy…

Features February 8
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What’s Missing in Digital Engagement? Consumer Behavioralist Says it’s Authentic Connection

Ken Hughes has become a fixture on the retail speaker circuit thanks to his in-depth research on consumer…

Features February 1
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‘Heritage Sometimes Isn’t Enough’: Ralph Lauren CEO on the Brand’s Reinvention

For more than 50 years, Ralph Lauren has successfully established and maintained its position as a classic brand.…

Features January 19
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What’s Behind the New Urgency Driving Sustainability Initiatives?

The COVID-19 pandemic accelerated many things in the business world, but one item that temporarily fell off the…

Features January 11
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Exclusive Q&A: The 9 Themes Shaping the Future of DTC

2021 was a critical year for the direct-to-consumer (DTC) space. With consumers’ rapid shift to ecommerce channels, DTC…

Features January 4
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4 Imperatives for Impactful Store Design

The pandemic has changed the in-store experience, possibly forever. After spending months with home delivery and curbside pickup…

Features December 29
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Why One DTC Skincare Brand Decided to Acquire its own Social Commerce Solution

The global social commerce market is expected to reach $2.9 trillion by 2026, and B2C brands are poised…

Features December 20
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Saks Fifth Avenue Tops List of 2021 Winning Windows Recipients

Winning Windows began as a way for design:retail to celebrate the retailers and creative teams that use their…

Features December 14
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Does a Wine’s Taste Represent the Next Frontier in Digital Personalization?

As consumers spend more time and money online, brands and retailers are feeling greater pressure to stand out.…

Features November 29
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