Latest In: customer experience

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The Home Depot Enhances CDP to Personalize the Shopper Journey

The Home Depot Enhances CDP to Personalize the Shopper Journey

Using a combination of online and offline data sourced from across its organization, The Home Depot will offer…

News June 9
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Influencers: A Secret Weapon for Tackling Supply Chain Challenges

As brands and retailers grapple with supply chain constraints, they can look to their creator partners to bridge…

Features June 9
coveo customer experience Executive ViewPoints Tracey Ryan O’Connor

How Brands Can Bridge the ‘Experience Gap’ to Engage Online Shoppers

Once the pandemic is over for good (thankfully), we’ll have the chance to process what happened over the…

Executive Viewpoints May 31
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RICE 2022: How Brands Can Turn Their Unique Expertise into Memorable Value Propositions

As its name implies, Direct to Consumer (DTC) retail seeks to appeal directly to consumers with a brand…

Features May 16
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Retail TouchPoints Reveals 2022’s 40 Under 40 Winners

Retail TouchPoints and design:retail have unveiled the 2022 slate of 40 Under 40 Award winners. Representing the entire…

News May 13
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RICE 2022: Social Commerce Success Hinges on Consistency and Friction-Free Shopping

Social commerce has quickly grown from a revolutionary idea to a mainstream concept, and the channel is expected…

Features May 12
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Foot Locker Deepens Relationship with Adidas as Both Retailers Focus on Digital Offerings

Foot Locker has entered an “enhanced” relationship with adidas in which the brands will work together to improve…

News May 9
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How #RICE22 is Reimagining the Expo Experience With Unique Show Floor Activations

We’ve all been there before: the expo hall. While initially you may feel invigoration, the rows of booths…

Features April 29
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Why Two Cannabis Retailers are High on In-Store Tech and Innovative Design

The legal cannabis market was valued at $12.81 billion worldwide in 2020, and thanks to a 27.25% compound…

News April 20
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