Latest In: customer experience

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Ritual Makes its Commitment to Transparency Literal With Flagship Store

Making the leap from a DTC brand to having a physical presence can be a smart move for…

Features June 22
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The Home Depot Deploys 125,000 Multi-Function Associate Mobile Devices Chainwide

The Home Depot will roll out more than 125,000 new hdPhones to associates in order to improve both…

News June 16
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5 Ways Food Stores are Leading in Experience Innovation

Food shopping is a highly personal, and sometimes emotional, experience. For some, food aligns directly with their beliefs;…

Features June 15
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Moving into the Metaverse: Social Commerce Provides a Blueprint

Editor’s Note: Be sure to check out Part 2 of this series focusing on evolving consumer perceptions of the metaverse.…

Features June 10
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The Home Depot Enhances CDP to Personalize the Shopper Journey

The Home Depot Enhances CDP to Personalize the Shopper Journey

Using a combination of online and offline data sourced from across its organization, The Home Depot will offer…

News June 9
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Influencers: A Secret Weapon for Tackling Supply Chain Challenges

As brands and retailers grapple with supply chain constraints, they can look to their creator partners to bridge…

Features June 9
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How Brands Can Bridge the ‘Experience Gap’ to Engage Online Shoppers

Once the pandemic is over for good (thankfully), we’ll have the chance to process what happened over the…

Executive Viewpoints May 31
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RICE 2022: How Brands Can Turn Their Unique Expertise into Memorable Value Propositions

As its name implies, Direct to Consumer (DTC) retail seeks to appeal directly to consumers with a brand…

Features May 16
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Retail TouchPoints Reveals 2022’s 40 Under 40 Winners

Retail TouchPoints and design:retail have unveiled the 2022 slate of 40 Under 40 Award winners. Representing the entire…

News May 13
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